00 UX Researcher / Designer
I keep people at the center of the things we build.
I study how people make sense of information, how they navigate uncertainty, and how the systems we build shape that process in ways we rarely intend. A researcher who designs — research methodology first, design artifacts as evidence of it.
01 Selected Work
Three projects · 2024—2025- 01 Designing Misinformation Interventions for X Users trusted community-driven corrections more than platform labels — but only when the source was visible.
- 02 2FA Beyond the Basics: Duo Mobile at UW Four of six participants couldn't complete the account-linking flow — three catastrophic failures, reported to Duo / Cisco.
- 03 DubsBooks: Reimagining the Textbook Purchase Process Students weren't frustrated with the bookstore — they were frustrated with everything around it.
02 Contact
If you're working on something at the edge of what people understand and what systems assume, let's talk.
- Email wilsonchen2468@gmail.com
- LinkedIn in/wilsonistyping
- GitHub wilsonistyping